Privacy Policy

Personal information is collected by CoLoad as part of advertising, recruitment, and providing our products and services to you. This includes, but is not limited to:

• Contact information (Name, address, phone number, email address)
• Government identifiers such as drivers licence or passport
• Payment details (bank account and payment card details)
• Employment history, education, and work history
• Reference and emergency contact details
• Technical data (IP address, browser type, and device information)

We use your information to communicate, advertise, recruit, and provide multi-modal logistics services. Key uses include:

• Undertaking credit checks and obtaining references
• Processing or collecting payments
• Providing promotional materials regarding our services
• Improving our business processes, website, and mobile applications
• Research and data analytics (reported only in aggregated formats)

We use cookies to help you navigate our website efficiently and to perform specific functions, such as keeping you logged in. We also utilise analytics services provided by Google Analytics, Microsoft Application Insights, and Facebook to understand how our site is used and improve content navigation.

You can choose to disable cookies in your browser settings, though this may affect the functionality of certain features on our site.

Information is stored in both hard and electronic formats. We restrict access to authorised personnel only, protecting data with user IDs, passwords, firewalls, encryption, and robust anti-virus software.

Your information is only shared with third parties required to serve you, such as payment processors, transport sub-contractors, business advisors, and IT system providers. We do not market third-party services to you without your explicit consent.

Under the New Zealand Privacy Act 2020, you have the right to request a copy of the information we hold about you and to ask for corrections if you believe it is inaccurate.